The Association of Tax Agents (ATA) was formed to protect clients. To become a member of the ATA, companies have to satisfy strict entry criteria, one of which is maintaining separate client accounts.
Since the ATA was formed, no bonded member has ceased trading. However, in the unlikely event of a company facing closure, the ATA will take over the processing of the refund if it has not been paid out by Inland Revenue (IR).
If you claim a tax refund, be sure to use a company bonded by the ATA. If a company is not bonded by the ATA and goes out of business, you could lose your refund.
97% of travellers who work in the UK overpay their PAYE tax. However, the IR laws allow this overpayment to be repaid to the taxpayer. These claims are usually made through Tax Agents.